Client Testimonials

Restaurant IT Support

“I just wanted to send you a little shout out on how terrific Bart was. He communicated well, was on time, explained the process, and
finished on time. Great job!”

“I did not believe they could do all of that work in one night but the next morning everything was complete, everything was clean and it was almost
like they were never there. Outstanding!”

IT Services for Restaurants

“Shaunda was very professional and very knowledgeable of the problem I was having. She stayed on the phone with me until the problem was resolved. Very happy about the level of service received. The response was immediate and end result assisted me in completing a very important task. Thanks so much for the excellent service provided.”

“Joseph immediately took the problem on and in just a few minutes found the solution and I was back in business. He has since followed back up to make certain the problem did not occur again. Thanks for the excellent service and quick recovery.”

Quick Serve Technology Support

“Love the professionalism of the team and also everyone is always friendly. Thanks! Onsite is doing an excellent job in helping when our registers are the problem. If only [the POS provider] could get their act together so we wouldn’t have this daily occurrence. Thank you Onsite for a job well done!”

Technology In The Restaurant

From Email to KPS, from internet to Speed-of-Service, OnsiteRIS is well versed in every technology that you use on a daily basis to grow your restaurant business. It’s not up to just the Restaurants alone, and it’s not up to your office staff alone – it’s a team effort, and OnsiteRIS is ready to be your team’s MVP when it comes to supporting ALL of the technology that makes your Restaurant business run.

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Security and Compliance

We understand the value and necessity of security and compliance. Whether you are trying to remediate gaps following a recent PCI ROC or looking to mitigate risk by implementing an all-inclusive security management solution, OnsiteRIS can help you meet your specific security and compliance goals.

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Multi-Unit Franchises AND Corporate Offices

Our roots are in serving multi-unit franchises, but we also excel in providing world class technology support and management in corporate offices as well. Our support teams are divided according to the types of technology they are supporting, so whether a store manager has a question about their day close or a marketing director is having trouble accessing their email, they are sure to get effective and efficient support when they contact OnsiteRIS!

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Restaurant POS Support

POS systems for restaurants are where the rubber hits the road. Nothing is going to function properly, and there is no hope of profitability, if there isn’t efficient and reliable Restaurant Point of Sale Service. We offer restaurant POS support that is the finest in the industry. Utilizing the latest in restaurant POS hardware, we have the expertise to keep your restaurant’s floor and drive thru installations running at all times. And with advanced exchange POS, you’re protected from any protracted delays should there be any hiccups in the technological or computer systems. If something goes wrong, we can have replacement hardware or software ready to go ASAP.

Project Management

OnsiteRIS has the knowledge and experience to make sure your rollouts and projects are completed with excellence. With dedicate project and project support teams, OnsiteRIS is your one-stop-shop for rollout management and project coordination needs.

Check out a few of our recent projects:

  1. Payment Terminals Rollout – 15,000 Payment Terminals, 1,800 Locations in 4 weeks
  2. PC or POS – Ongoing Refresh Cycles for POS and Back Office Hardware
  3. Acquisitions, Grand Openings, and Remodels – We Worry About the Technology While Our Clients Worry About Growing Their Business

Do you have ongoing projects or rollouts that span multiple years? We also offer PMaaS (Project Management as a Service).

Contact Us to learn more!

Payment Systems

Revel Tablet

Revel Tablet POS Systems– Tablet POS systems from Revel are targeted to the needs of several industries, including quick service, restaurants, retail, and more. Revel POS systems are designed to maximize your performance, capture elevated sales volumes, and provide an outstanding experience to your customers.

Bluefin Encrypted Payment Systems – Bluefin’s PCI-validated P2PE solutions encrypt cardholder
data at the Point of Interaction (POI) in a PCI-approved P2PE device and decryption is done off-site
in an approved Bluefin Hardware Security Module (HSM). Our solution prevents clear-text cardholder
data from being present in a merchant or enterprise’s system or network where it could be accessible
in the event of a data breach.

IT Support
  • Main Office 2010 Avalon Parkway,
    Suite 400
    McDonough, GA 30253

  • Warehouse & Shipping 44 Liberty Industrial Parkway
    McDonough, GA 30253

  • Phone Office: (404) 952_-2600
    Fax: (404) 952_-2800

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