Using Mobile Devices in Your Restaurant
Modern businesses need to keep up with today’s fast, on-the-go lifestyle. This can be especially true restaurants that deal in fast, casual food, as customers expect quick and efficient service. There are many tools restaurants have used in recent years to help bridge the gaps between fast service and quality products which in turn lead to increased revenue, an obviously critical component of a restaurant’s continued success. As advancements in mobile technology allow us to streamline our personal lives, the same can be successfully integrated into a restaurant’s operating network. These can take many forms, such as self-service kiosks and using mobile devices to fulfill orders. Just how can these technologies help your restaurant run more efficiently? Find out here.
The use of mobile technology in POS system for restaurants to take and fulfill food orders is often called “line busting,” and it’s easy to see why. A restaurant that utilizes a drive-thru system can have an employee on a mobile device directly interacting with the customer, transmitting their order to the kitchen on the device, which allows for reduced wait times for food at the window. Having the kitchen staff know what orders have been placed ahead of time allows them to assemble the orders beforehand, assuring the products is ready to be picked up and consumed by the customer a lot faster. You can significantly cut down a customer’s visit time with the right use of mobile technology.
Implementing these technologies is sure to get your business noticed since consumers will see just how quick they can get food when compared to other restaurants. This, in turn, leads to higher traffic during your peak operating hours. It also might bring about newer customers with the power of word-of-mouth, as your more regular, loyal customers can tell others about their positive experience.
All of these benefits previously stated lead to one thing: increased revenue. This can come from not only frequent consumers and brand-new customers, but also from higher tabs. When consumers see just how fast and efficient your service is, they’re more likely to upsize their order and add additional items. The mobile devices used can also allow employees to implement suggestive sales tactics while interacting face-to-face with the customer.
Implement mobile technology to your POS system for restaurants and you will see your business grow faster than expected.