Alan is driven to understand the root cause of a problem and then finding a way to automate the solution or to eliminate the problem entirely. For him, work is an enjoyable puzzle.
The challenge of managing a college IT network was his first job. Then in 1999, he did user support and then worked to prepare systems for the Y2K transition. Over time, he supported additional IT operations. In Atlanta, he joined a growing managed service provider, and he became a part of the OnsiteRIS team in 2016.
Outside work, Alan likes to play GPS-based games and he often travels throughout the Southeast.
He has two “not so small” children who give him a run for his money in IT, and all of them love to watch football (soccer). He is a fan of several British teams.