Helpful Tips on Choosing the Right Restaurant POS Hardware
Operating restaurants is no small feat. With so many different decisions to make about the menu, staff, POS system, décor, and more, it can get overwhelming very quickly. The POS (point of sale) system plays a crucial role in your business. With the wrong system, your whole restaurant will suffer. There are two aspects to a POS system, the software and the hardware. Use this guide to choose the best restaurant POS hardware for your needs.
Basic Components of a POS System
There are multiple pieces of hardware the system will need to function for your restaurant. This typically includes the POS hardware, POS software, cash drawer, payment device and printer. Due to the harsh, greasy environment of restaurant environments, durability and key features such as Solid State Drives are critical to ensure optimal operation and reduced failure rates. The next question to ask yourself is do you want to have a counter based POS system? Will you be all mounting the POS terminals to save space in your drive thru? Do you require a tablet based POS system in order to have the ability to remove the tablet and line bust inside of the restaurant during peak service times? Finally, aesthetics come into play as well. What look are you going for to represent your brand best? What do you want the software to integrate into to add more efficiencies to your operations?
When it comes to the POS system you choose, one of the most important factors is its user-friendliness. The devices should be simple to use for all your staff members. Though a complicated system may have more features, it will be useless if your employees cannot understand how to use it. Choose an intuitive system that will make training your workers easy. With the high turnover rate in the QSR industry, it is important to choose a software that is intuitive and allows for quick learning by your employees.
You also want to choose hardware that is rugged and dependable. The last thing you want is for the register to break down in the middle of a dinner rush, leaving your customers without the ability to be served. Select a rugged system that is built to last and will be functional for many years to come.
Advanced Exhange POS Options/Hot Swaps
Unfortunately, all technology is subject to damage and unforeseen issues. However, this does not mean that your business must grind to a halt when it does occur. OnsiteRIS offers a comprehensive advanced exchange POS program for all of your key hardware, which will give you the flexibility and support you need when something goes wrong. We can help you structure your Hardware selection, procure the hardware, support the hardware with our US based Help Desk and manage your advanced exchange/hot swap program for you so you can focus on what you do best – taking care of your customers. Click here to find out more about our programs and let us structure a unique program for your brand.