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End-User Support

We solve problems…fast. At OnsiteRIS, we understand that’s your number one requirement from an IT partner. And we deliver.

You’re never stuck on hold forever with our Help Desk — calls are answered in less than 75 seconds. And we fix 90% of your issues by remoting into your network, so onsite visits are rarely needed, which saves you time and money.

So if you’re not receiving quick, responsive IT service now, why look anywhere else?

Systems Management

Do you ever worry — maybe even lose sleep — that your technology systems might fail when you need them the most?
As an OnsiteRIS partner, you can go ahead and sleep…soundly. While you’re sleeping, we’re proactively patching computers, servers, network devices, and software programs.

Do you want to stop worrying about your network while you sleep? When you’re our partner, you can do just that because we’ve got your network under control.

Contact Us to learn more!

Security Monitoring

In today’s business world, cyber threats are real, and too many companies have learned hard, financially-damaging lessons about what happens when network security falters.
So how do you keep the “bad guys” out of your network? Well, that’s our job. Our team has years of experience building solid defenses around the networks of health-care practices, law firms, schools, churches, financial firms, and many other types of businesses.

We take care of the bad guys, so you can get back to doing what you do best.

Project Management Services

To make sure every project is on-time and on-budget, OnsiteRIS provides each of our partners a Project Management (PM) professional. And they are good at their jobs. Our PM team has managed projects for more than 2,000 quick-serve restaurants. From year-long multi-site rollouts and refreshes to a simple firewall replacement, they have the experience and attention-to- detail to make every project a success.

Is your team putting off a much-needed project because you can’t afford it to fail? How about choosing a team who has the experience to make the project a success?

Contact Us to learn more!

vCIO Service

Most IT vendors will stick you with an account manager, but that person is normally suited to just field complaints and to advance hardware orders. Instead, at OnsiteRIS, we provide you with a vCIO- Virtual Chief Information Officer- a proactive technology thinker who will become a vital member of your management team. Your vCIO is a solution-focused champion who will work with you and your team to help you make strategic decisions about your technology.

Why do we put this type of resource at your disposal? Because we believe it is just that important to your business.

Contact Us to learn more!

  • Main Office 2010 Avalon Parkway,
    Suite 400
    McDonough, GA 30253

  • Warehouse & Shipping 44 Liberty Industrial Parkway
    McDonough, GA 30253

  • Phone Office: (404) 952_-2600
    Fax: (404) 952_-2800

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